keny_boi (0 )

REFUND POLICY

* Refunds will only be given in the event of being sent the wrong item or defected goods or otherwise arranged and agreed with me. 10% of the goods sold price will be charged as restock fee.
* Any faulty products have to be reported by email within 3 days after being received.
* No refunds will be made for size issues, it is your responsibility to check prior to purchasing.
* Returned products must be in the original condition along with all accessories & packaging.
* Shipping fee is non-refundable in any case.
* Buyer is responsible for all shipping costs related from buyer's end.
* No refund for $1 reserve auctions and negative feedback will be placed in the event of not completing trade.
* No refund for mis-deliveries or lost items, refund will be issued by the courier company involved. Therefore I strongly recommend the use of Courier over NZPost(Standard, Fast, or Parcel Post).
* This refund policy ONLY applies to auctions that states 'Please read my refund policy in my profile'.


AUCTION CONDITIONS

* Contact must be made within 3 days of auction closing date.
* Payment must be made within 5 days of auction closing date, unless prior arrangement made.
* Layby is available on certain items, 10% non-refundable deposit is required, the remaining 90% to be paid off within 4 weeks, unless prior arrangement made.
* Auction number must be used as reference when depositing money, deposits with no reference will result in delay of item dispatchment.
* Item(s) will be dispatched within 24hours after payment has been cleared.
* 'As is' auctions are auctions where i will not guarantee that the item being sold is in working order, this may be due to the lack of means to check whether the item is working or not, or simply because i am too busy to find out.
* Negative feedback will be placed in the event of not completing trade. To have a negative feedback reversed, you must complete trade if item(s) is still available for sale.
* Most items(Art, Collectibles, Antiques, Furnitures) are one-off pieces, therefore no guarantees will be made to buyers, who do not contact or pay within the period specified above in the Auction Conditions, that the item will still be available for sale.
* All my deliveries are made by Fastway Couriers, but i could use other shipping methods or companies if preferred. If buyer chooses to opt for a different shipping method/company, i take no responsibility for lost or mis-deliveries.